Customer Service

Payment Methods

All of our scooters, power wheelchairs, lift chairs and portable oxygen concentrators come with a one year manufacturer’s warranty.

Our retail store accepts cash, checks, debit cards, Visa, MasterCard, American Express and Discover.

Warranty Information

All of our scooters, power wheelchairs, lift chairs and portable oxygen concentrators come with a one year manufacturer's warranty. If you experience a problem with one of these items in the first year, please contact us so we can get it serviced under warranty.

Returns Policy

Returns accepted within 3 days, unused and in original packaging with manufacturer literature and receipt for full refund on in-stock purchases.

ALL SALES ARE FINAL ON LIFT CHAIRS, HYGIENE PRODUCTS, BATH SAFETY, AND SPECIAL ORDER ITEMS.

Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices about the way your information is used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.

The Information We Request:

This notice applies to all information submitted on the Triton Medical Retail website. Our contact pages allow you to submit a request. The types of personal information requested at these pages are:

Name
Email address

The Way We Use Information

We use the information you provide about yourself when submitting a request only to respond to your request. We do not share this information with outside parties except to the extent necessary to respond to your request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties without your written approval.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information you provide to us online.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-352-430-3100 or send us an email at customerservice@tritonmedical.net .